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yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused retail manager specializing in providing world-class customer service, driving operations growth, building solid teams, controlling budgets, and cultivating a strong brand image with superior quality eager to offer talents toward maximizing an employer s bottom-line performance.

 

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profile of qualifications

 

         top performer who excels at identifying lucrative sales opportunities, defining multiple strategies for capturing and / or developing a client base, and attaining solid leveraging in competitive retail territories.

         out-of-the-box thinker who seamlessly interfaces among all business teams through to executive level.

         integral leader who conceptualizes, creates, and delivers highly effective retail plans to boost profits.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

 

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key areas of expertise

 

high-volume sales                                       territory development                               process improvement

multi-unit management                            client / customer service                           budget / expense control

team building / training                          profit / loss responsibility                       shrink control / loss prevention

 

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professional synopsis

 

store manager, collective brands, inc. / payless shoe source, inc., concord, ca                                2009 c 2010

 

        utilized broad scope of industry knowledge and dynamic business acumen toward directing diverse facets of multi-location store operations consistent with corporate values, standards, and practices.

        optimized bottom-line results by building valuable customer relationships and creating an appealing store environment through the implementation of profit-focused interior merchandise displays.

 

marketing representative, sunshine home health care, pleasanton, ca                                                            2009

 

        met and /or exceeded goals in the sales of home health care services to physicians in hospitals and private practices, along with marketing and selling services to case managers and social services professionals.

        performed daily census count monitoring, planned meetings, and maintained accurate records and minutes.

        increased companywide profits among competitive alameda and contra costa counties.

 

store manager, shoe pavilion corporation, san francisco, ca                                                                     2001 c 2008

 

        spearheaded the opening of 2 high-volume and high-visibility stores within the san francisco area, including directing comprehensive operations and implementing retraining of existing retail personnel.

        achieved record-breaking grand opening sales for 2007 and participated in the promotion of new and repeat customer reward s programs to build and sustain profits within aggressive retail markets.

 

store manager, blockbuster, inc., hayward, ca                                                                                                                  2001

 

         drove business growth by recruiting, training, and managing a top-performing team, including planning and prioritizing schedules to maximize use of resources and reduce labor costs while meeting store goals.

         boost revenue results and overall brand imaging by setting up promotional and sales presentations.

         demonstrated solid analytical abilities toward monitoring member accounts and collecting bad debts.

 

senior store manager, payless shoe source, inc., san francisco, ca                                                        1989 c 2001

 

         led targeted decision-making for 4 stores, including the highest volume store in dollars with combined sales between $1.8 and $2 million for 2000 while actively participating in the 1990 s tourism boom.

 

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education

 

diploma in management & tourism                                     institute of management & tourism, madras, india

associate degree in economics & world history                                                           arts college, kerala, india

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