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yyyyyy x. yyyyyy  

0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                    xxx-xxx-xxxx

abc@xyz.com

 

Pharmaceuticals Industry Professional

 

Marketing ~ Brand Management ~ Field Sales

yyyyyy x. yyyyyy

Profile of Qualifications

 

Ø  Offer numerous years of success in partnering with Pharmaceutical companies to drive target market penetration, competitive positioning and revenue growth through proactive, solutions-focused business, marketing, sales, and customer service strategies.

Ø  Excel in assessing and identifying Pharmaceutical company brand management and marketing needs and designing customized programs to support them in achieving their performance goals.

Ø  Dynamic communication, presentation, negotiation, relationship building and problem-solving abilities.

Ø  Expertise in optimizing use of human and financial resources through proactive workflow planning/ coordination and administration.

Ø  Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Proficiently interface with broad populations including clients and external stakeholders as well as senior management and internal staff.

Ø  Adept in MS Office applications, IM Mainframe, AS400 and Warehouse Management systems

 

Key Achievements

 

Ø  Integral member in designing and developing Annual / Quarterly Account Review process instrumental to better determining and meeting client performance objectives.

Ø  Developed and implemented the Standard Operating Procedures binder for the Client Services department, substantially boosting satisfaction and retention.

Ø  Actively collaborated in establishing Quality Measurement / Corrective Response corporate guidelines crucial to enhancing client servicing.

Ø  Recognized with Certification of Global Excellence in Customer Service, 1998.  

yyyyyy x. yyyyyy

Professional Experience

 

Budco East Coast, LLC C Robbinsville, NJ                                                                        2009 - present

Account Executive - Client Services

  Actively partner with Pharmaceuticals clients in defining and executing innovative strategies to optimize performance in delivering marketing messages to key business target audiences in support of product branding and competitive market leveraging objectives.

  Capitalize on broad-scope in-house resources and tools in developing end-to-end custom business solutions tailored toward individual client performance goals.

  Demonstrate decisive and effective leadership in leading account team to boost productivity and reduce overall operating costs while substantially increasing sales and customer satisfaction.

 

J. Knipper and Company - Lakewood, NJ                                                                               2003-2009

On-Site Account Manager (2007-2009)

  Promoted to contribute dynamic leadership skills toward coordinating project requirements with Account Team, aligning client expectations and managing account deliverables.

  Proficiently built and established key relationships and provided on-site vendor support to Marketing Services, Product Brand team and internal key advocates.

  Applied solid organizational and multitasking abilities in migrating distribution and fulfillment programs and developing business rules, statements of work and program executions.  

  Conducted comprehensive review and analysis to identify ways to streamline processes and incorporate enhancements for improved efficiencies.

 

Group Team Leader - Account Management (2003-2007)

  Focusing exclusively on Pharmaceutical companies, effectively planned, coordinated and facilitated analysis of complex business problems in order to produce and deliver solutions for driving market penetration and revenue growth.

  Exhibited solid leadership qualities in providing operations and sales service support management recommendations to identify and resolve all potential issues.

  Spearheaded diverse administrative activities including training, performance evaluation and supervision of Client Services team members.

  Provided cost-effective price quotes/estimates and budgetary analysis for clients and employer.

 

Direct Fulfillment, Robbinsville, NJ                                                                                         2001-2003

Senior Account Manager - Client Services

  Maintained full accountability for managing all aspects of daily operations for a customer service team consisting of 4 Account Managers and 10 Customer Account Representatives to meet and exceed client and company expectations.

  Initiated and launched creative resolutions to client issues, streamlined workflow processes for improved efficiencies and enhanced fulfillment programs.

  Liaised directly with Sales, Operations and IT departments to ensure seamless interaction from initial sales presentation to migration, implementation, and fulfillment.

  Concurrently applied sharp business acumen toward providing quality customer service, efficient administrative support and effective human resource operations management, further illustrating ability to manage multiple functions.

  Effectively recruited, interviewed, hired, and coordinated dynamic teams vital to optimizing client satisfaction and project performance.

 

The Hibbert Group - Trenton, NJ                                                                                             1993-2001

Team Account Manager (1996-2001)

Senior Inventory Management Representative (1995-1996)

Inventory Management Representative (1993-1995)

  Promoted a team-based environment by encouraging collaborative approaches to special projects to ensure satisfaction of client deliverables.

  Efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  Monitored daily operations and implemented process improvements to maximize quality and productivity.

  Effectively applied advanced communication skills toward diplomatically troubleshooting and resolving staff conflict issues.

yyyyyy x. yyyyyy

Education

 

B.S. Ceramic Engineering/Technical Management - Rutgers University/College of Engineering (New Brunswick, NJ)

yyyyyy x. yyyyyy

Community Activities/Affiliations

Member - Alpha Kappa Alpha Sorority Incorporated Epsilon Upsilon Omega Chapter

Member - The Links Incorporated Bucks County Chapter

Member - Healthcare Businesswomen s Association

Member - Interfaith Housing Development Corporation

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy  

0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                    xxx-xxx-xxxx

abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity where my track record of success in partnering with pharmaceutical companies to strategically drive growth translates to increased sales and profits for your company.   To acquaint you with my qualifications, I am submitting my resume for review.  In advance,  thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I am presently an Account Executive, working directly with pharmaceutical clients to define, develop and implement customized business solutions focused on improving outcomes in identifying and reaching target business clients and leveraging brands in competitive markets.  Prior to taking this position, I held similar responsibilities with J. Knipper and Company, working exclusively with pharmaceutical companies to determine and execute strategic action plans in order to boost their performance in target markets.

 

I believe this extensive knowledge of the industry coupled with my dynamic communication, account management, customer service, and administrative leadership skills can prove instrumental in increasing market shares and generating high-volume revenue growth. As an employee, you will find me to be a goal-focused team player prepared to deliver both immediate and long-range results and committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to meet with you in the near future, and look forward to your response.

 

Sincerely,

 

 

 

 

Tonya T. Jones

 

 

 

 

yyyyyy x. yyyyyy  

0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                    xxx-xxx-xxxx

abc@xyz.com

 

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic team player with solid background in the pharmaceuticals industry who is eager to launch a successful career with your company while collaborating in competitively leveraging your brands in target markets and growing your revenue.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION THAT WERE DISCUSSED DURING INTERVIEW) skills instrumental to achieving and surpassing your goals, and l look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

Tonya T. Jones

 

 

 

 

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