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yyyyyy x. yyyyyy
po
box #0000 xxxxxx xxxx , xxxx , xxxxx 00000-1531
xxx-xxx-xxxx
abc@xyz.com
security
~ private investigation ~ asset protection ~ loss prevention
corporate ~ retail ~ commercial
qualifications profile
state
of florida licensed private investigator offering comprehensive senior/management-level
background in security, investigation, risk management, asset protection, and
loss mitigation as well as solid experience in full-scope business operations
across diverse industries and markets
credentials
private investigator c license ~ concealed firearms permit ~ armed guard g license
security officer d license ~ fugitive recovery trained ~ cpr certified
areas of expertise
corporate security private and corporate assets protection investigation
theft recovery surveillance loss/risk mitigation
operations management administrative management policies & procedures
human resources training & development fiscal management
business development customer service/client relations finance, credit, lending
key
achievements
ø currently steering entire security operations for five powersports dealer locations in miami, delray, tampa, west palm beach, and orlando while concurrently serving as general manager of ft. lauderdale location
ø facilitated 90% inventory loss reduction, from $450k to $43k, by successfully defining, developing and executing innovative new security measures as security director with mig
ø achieved zero accident record for 3 consecutive years through implementation of new shop safety measures
ø substantially reduced fraud loss through integration of equifax, e-port, checksystems, and verid technologies
ø optimized assets protection for 6 stores and 5 warehouses through proactive collaboration with major companies, including brinks and adt, in implementing state-of-the-art alarm systems
ø as an independent licensed private investigator since 2001, have forged critical relationships with fbi and secret service as well as local, state and federal agencies, to optimize results
ø key launch team member in designing and steering loss prevention operational policies, procedures and practices spanning corporate and construction assets protection and subsequent operational security for 1k rooms, 6 restaurants and major events for florida s largest hotel/resort and convention center
ø demonstrating drive to excel, recipient of numerous performance awards with saks fifth avenue including team spirit recognition, sales support associate of the month and certificate of commendation
ø further illustrating commitment to achieving and surpassing goals, while at bloomingdales earned numerous awards ranging from lowest inventory exception in company and highest deposit compliance in company to highest volume new accounts companywide
ø number one consumer banker and highest regional home equity line of credit award with nations bank, na; additionally received sales excellence award, certificate of outstanding service, outstanding performance award, award of merit for outstanding achievement, and community volunteer recognition
ø over course of career in financial services/banking industry, acquired and contributed expertise in all aspects of operations, from expense/income and financial analysis, lending, regulatory compliance, and new systems implementation to customer relations, staffing, team leadership, and administrative functions
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career track
assets protection & security director/general manager, mig - central/southern fl 2006-present
direct full-scope security operations for motorsports investment group, with accountability for entire security of multiple powersports dealer locations throughout central/southern florida; includes developing and implementing policies/procedures and operational training programs as well as leading 450+ staff members
spearhead broad-range operational functions spanning weekly onsite compliance audits of 6 locations, inventory procedures development/implementation, shop safety strategies, fraud mitigation, assets protection, security camera surveillance systems installation and continual off-site operations monitoring, and short-notice preparation of armed security personnel for post-hurricane property protection
concurrently serving as general manager of motorsports, ft. lauderdale, and have previously served as general manager at miami and delray locations; hold company record for most units sold in one day
licensed
private investigator -
florida state
wide
2001-present
senior investigator in cases ranging from corporate fraud, workman comp, retail theft, identity theft, and insurance fraud to kidnapping, fugitive recovery, infidelity, harassment cease and desist, and surveillance; actively collaborate with fbi, secret service and local/state/federal agencies and related stakeholders
loss prevention & finance specialist, starwood - hollywood, fl 2001-2006
as instrumental member of original opening staff for florida s largest hotel/resort and convention center, drove protection of corporate and construction assets during construction phase, successfully preventing multiple internal and external thefts; proficiently managed full-scope hotel/resort security, facilitated crowd control during major convention center events and performed extensive detailed report writing
rapidly promoted to night auditor, with accountability for a 3-member team; successfully implemented new auditing processes leading to 50% reduction in turnaround time, from 8 to 4 hours
assistant general office manager, saks fifth avenue inc. - bal harbor, fl 1999-2001
drove full-range corporate logistics compliance for global leader in luxurious shopping; responsibilities ranged from budget analysis (fte and expense), account payables/receivables, sales audit, pre-sell, and sales and service applications development/execution to associate recruitment, training, development, and retention
consistently ensured delivery of superior customer service vital to bottom-line business performance
customer service manager, bloomingdale s - aventura, fl 1997-1999
collaborated in opening of aventura and huntington stores, with direct responsibility for managing cash office and customer service operations; included setting and managing federated and bank compliance standards, directing accounts payables and efficiently responding to and resolving external/internal customer issues
spearheaded recruitment, training, development, and retention of customer service teams, with strong focus on optimizing customer experience in order to sustain and grow business
additional
background
loan officer, nations bank n.a.; credit office, neiman marcus; personal banking officer, wells fargo bank;
operations manager, first american bank
academics
& professional development
b.s., business administration, maryland university
associate, architecture engineering, nova and santa monica college
business law, american institute of banking (aib)
loss prevention and direct lending, w.f. university
total management, spayder business institute
maximizing sales, nations bank
licensed
realtor,
state of florida
technical proficiencies
light speed, galaxy, adp, higher gear, lotus 1-2-3, word, excel
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