general manager/operations manager

 

 

 

results-driven leader offering successful track record in steering business development, administrative, human resource, p&l, distribution, merchandising, procurement, and inventory control operations of multi-million dollar profit channels; background focused on wholesale and retail grocery as well as restaurant sectors ~ excel at defining and capitalizing on lucrative markets and determining and executing targeted strategies to generate new business, developing existing accounts, expand/diversify revenue channels, and facilitate competitive leveraging ~ dynamic communication, consultation, presentation, and negotiation skills ~ consistent commitment to delivering world-class customer service ~ effectively recruit, train and direct top-performing teams ~ expertly identify, develop and implement proactive policies, procedures and systems to boost productivity and efficiency ~ strategically manage budgets and resources to maximize bottom-line profits ~

 

ø  successfully managed entire central ohio territory for kraft foods; 1992-2010

ø  directed full-scope operations of $7m annual sales volume store

ø  have managed as many as 70 staff members

ø  effectively drove operations of a 450-seat chain restaurant

ø  masters degree in management

 

 

sales representative, kraft foods-columbus, oh                                                   1992-2010

successfully steered new business development, sales and servicing of central ohio territory accounts, applying customized approach toward capitalizing on and meeting individual client needs

strategically managed product delivery and merchandising to provide timely service and collaborate with accounts in driving their sales growth, translating to increased business/revenue for kraft foods

 

assistant manager, aldi foods-columbus, oh                                                         1991-1992

directed all operations of multi-million dollar profit center, from budgeting, forecasting and merchandising to personnel management, training/development and customer relations

assistant manager, ryan s steakhouse-columbus, oh                                             1989-1991

led operational, financial, human resource, purchasing/inventory control, and promotional sales functions for 450-seat chain restaurant employing 70 staff

 

assistant manager, hardee s-columbus, oh                                                            1987-1989

launched career with high-volume restaurant chain, gaining comprehensive experience in all aspects of operating a profitable business

 

 

masters in management, antioch university-yellow springs, oh

bachelor of arts, liberal studies, bowling green state university

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer over 20 years of progressive experience in the grocery and restaurant industries, with experience spanning business development, sales, customer service, staffing/training/supervision, operations, and p&l.  most recently i steered sales and service operation of the central ohio territory for kraft foods for many years. prior to that, my background includes managing a $7m annual volume store as well as directing operations of a 450-seat chain restaurant employing 70 team members.  throughout my career i have exhibited a talent for optimizing business and profit growth while concurrently boosting operational productivity and efficiency.  complementing my professional history, i offer a masters degree in management.

 

as a key management-team member, you will find me to be a driven professional positioned to deliver both immediate and long-term results.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy