career objective                              

 

driven, client-focused leader and team player eager to contribute dynamic customer service, administrative and operations management skills toward actively supporting the employer in optimizing profit performance as key staff member

 

profile                                                

 

ø  extensive experience in client-focused, service-oriented environments; exceptional interpersonal relation, business development and problem solving abilities and committed to customer satisfaction

ø  solid background in managing inventories and working with vendors to cost-effectively procure product and services

ø  effectively coordinate staffing and plan/organize events

ø  bi-lingual, spanish and english

ø  comprehensive knowledge of retail business; grew up in the industry

ø  pc literate, ms word and excel

 

professional experience                

 

office manager, ultra events-new york city                                                              2006-2008

  acting in dual capacities of office manager and assistant to the owners in support of this full staffing services company, proficiently plan, organize and facilitate key components for client events

  strategically coordinate schedules, staffing and rental supplies to ensure optimal event production

  actively interface with clients to define needs, address issues and troubleshoot and concerns

  steer broad scope of general office/administrative operations

office manager/assistant to project manager, kosa minore creative-nyc       2006-2008

  played an instrumental role in driving business growth by conducting market research to identify potential clients, scheduling client meetings and providing quality customer service

   monitored and purchased office inventory

bartender, coffee-shop bar at union square, nyc                                                        2001-2006

  delivered superior customer service in a high-volume, fast-paced environment

  proficiently handled diverse operations ranging from inventory control and cash management to business development and customer retention

 

education/training                          

meisner acting training (1-year program), ward acting studio-nyc; 2007-2008

pilates mat teacher certification, sal anthony's movement salon; nyc; 2003-2004
journalism major, completed 3 years, ceu san pablo-valencia; 1992-1997

radio course-alicante, spain; 1991-1992
selling skills and customer service, chambers of commerce -alicante, spain; 1990-1991

 

volunteer activities                        

 

volunteer, world trade center 9/11 relief efforts