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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
enthusiastic team player and recent b.a. in communications graduate eager to offer strong professional background and academic training toward supporting an employer within a growth-oriented tv / radio communications role.
profile of qualifications
top performer who makes solid decisions to reflect positively on business efficiency and company well-being while demonstrating dynamic communication skills toward effectively interfacing among senior-level teams, peers, and clientele.
ambitious self-starter who seamlessly handles confidential tasks while maintaining high-quality service levels, along with resourcefully planning, prioritizing, and managing large-scale assignments within fast-paced, deadline-driven environments.
proficient in microsoft office suite, adobe photoshop, and internet applications.
key areas of expertise
executive-level support calendar management sales / operations support correspondence drafting
travel / expense reports workflow prioritization travel / meeting scheduling office machine maintenance
business communications client / vendor relations data / records management inventory / supplies ordering
education & relevant coursework
bachelor of arts in communications william paterson university
media writing • public speaking • tv studio production • acting for television • media ethics & law • improvisation
career highlights
drove business growth by serving as the first point-of-contact for customers, including providing executive-level calendar support, handling travel arrangements, scheduling and confirming appointments, ordering supplies, and recording payments.
streamlined office procedures; redesigned memos, manuals and reports; and developed a more user-friendly filing system.
demonstrated strong communication skills toward proactively responding to client concerns and resolving key challenges.
professional synopsis
customer service assistant, miller s compounding pharmacy, wyckoff, nj 2010 c present
contribute solid interpersonal relations abilities toward responding to high-volume incoming customer calls.
ship medication orders using ups, contact customers upon order completion, and input data into complex systems.
efficiently liaise among physicians and additional healthcare professionals to attain accurate customer medication data.
executive assistant, itt corporation (via aerotek staffing agency), parsippany, nj 2008
applied dynamic administrative support talents toward coordinating executive-level calendars and organizing multi-party meetings, events, and conferences, along with handling domestic travel and accommodations arrangements as required.
cost-effectively ordered promotional items for tradeshows, handled all facets of inventory control, created comprehensive spreadsheets for domestic and international distribution, and mailed related packages to prospective clients and employees.
expertly drafted, edited, and disseminated confidential company correspondence per internal formatting styles; organized presentation documents for executives; and developed and managed client and company databases.
customer service assistant, jcpenney, paramus, nj 2004 c 2005
spearheaded seamless administrative operations by promptly and effectively managing a front desk within a high-volume environment, including supporting 30+ retail associates and assisting in the delivery of superior customer service at all times.
performed accurate cash handling and drawer balancing duties to ensure the proper documentation of values through consistent recordkeeping practices, along with assisting staff with various human resources tasks (e.g. scheduling, vacations).
utilized broad scope of fine arts knowledge to help management with forward-thinking sales promotions and special projects.
customer service assistant, sears, wayne, nj 2001 c 2002
cultivated a strong store brand image with high standards in quality while building valuable customer relationships and creating an appealing store environment via the implementation of innovative interior merchandising displays to boost success.
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