yyyyyy x. yyyyyy

28594 460^th street • laporte, mn 56461

xxx-xxx-xxxx • abc@xyz.com

 

productive, quality-oriented administrative professional eager to contribute exceptional medical support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

 

• offer solid and progressive healthcare administrative experience, including expertise in healthcare support, office administration and patient services.
• demonstrate capacity to provide comprehensive support for all staff including chart filing, database management and employee records/reports.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient / client services interaction both in person and via telephone.
• proven ability to maintain the highest levels of confidentiality and uphold a professional standard of medical ethics.

key achievements

 

customer service

• sharp business acumen and experienced in managing broad scope of operations on behalf of executives, from labor summary report audits, maintaining employee records and production troubleshooting to efficiency problem resolution and backing up production/shipping leads during absences.
• provide individualized consultation to patients, educating them on treatment plan implementation, pharmaceutical administration and follow-up procedures.
• effectively identify and capitalize on opportunities to penetrate and develop new clientele.

 

healthcare operations

• successful track record of handling complicated assignments and administrative/clerical requests on behalf of patients.
• actively serving as charge nurse in charge of over 40 residents and 15 staff members, responsible for organizing work schedules, administering medications and implementing treatment plans.
• proficient in medical terminology, equipment and software management programs.

 

administrative support

• strategically organized and scheduled high-volume work environment to maximize use of time and resources while meeting client needs.
• effectively trained and directed administrative staff and actively collaborated in human resource operation functions such as new employee training, continuing education for existing employees and regulatory safety training.

 

professional experience

 

nortech systems inc.                                                                                                                            2004-present

trainer production team member

 

name of facility                                                                                                                                     2005-present

charge nurse

professional experience

 

anoka vocational institute anoka, mn                                                                                                               1988

licensed practical nurse certificate

 

continuing education certificate programs                                                                                                        1988-2001

in safety, leadership, cpr, team building, strategic improvement systems, and lean production.

 

certified final inspector, training certificate certified ipc specialist program                                                              date

yyyyyy x. yyyyyy

28594 460^th street • laporte, mn 56461

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in healthcare support, office administration and patient/client services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization and client service skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy