yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

skilled professional eager to contribute medical/dental coordination expertise as well as strong administrative skills and customer service talents toward actively supporting an organization in maximizing performance.

 

profile

 

• dedicated professional offering over 15 years solid and progressive experience as a medical/dental coordinator, including expertise within administrative support and patient care capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• strong background scheduling patient appointments, coordinating surgeries, verifying insurance, coordinating referrals, and managing finances.
• proven ability to blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to the healthcare environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient services interaction both in person and via telephone.

 

professional experience

corona perio and dental implants                                                                                         2003-present

treatment coordinator

• sharp business acumen and experience in managing broad scope of patient operations, from presenting cases, coordinating restorative work and patient follow-up to scheduling meetings with referring physicians and overseeing all administrative functions.
• successfully handle all financial functions, including accounts payable/receivable, payroll and financial arrangements.
• effectively hire, train and direct support staff and actively collaborate in human resource operation functions such as conducting new hire orientation, evaluating performance and providing mentoring.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

ramin tayani, md; occuloplastic surgeon                                                                                   1999-2003

surgery coordinator

  actively coordinated surgery schedules at 3 major facilities, while also handling insurance verification, financial arrangements, case acceptance, inside sales, marketing, and coordinating doctor schedule.

 

sinskey eye institute                                                                                                                     1996-1999

treatment coordinator

  tasked with scheduling appointments, verifying insurance and updating patient records, while ensuring total confidentiality.

 

professional education

 

medical assisting certification california paramedical and technical college                                    1992

 

coursework in general education el camino college                                                                           1988

 

industry seminars on treatment presentation, inside sales and customer service