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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Home: (xxx-xxx-xxxx
Cell: ( xxx-xxx-xxxx
abc@xyz.com
Dynamic Management Executive eager to contribute extensive background in
Healthcare Administration toward directing profitable and efficient operations of a progressive Physician/Hospital system.
Qualifications Profile
Excellent experience in business plan development, staffing, team leadership, strategic planning, quality management, healthcare billing, and financial administration. Proactively devise administrative, technology-based, and operational procedures to accelerate workflow, reduce expenses, improve brand recognition, expand market share, and elevate profitability. Ethical and discreet with a solid reputation for integrity and professionalism. Adept at preparing short-term and long-range strategic plans and operating budgets. Considerably talented in analyzing, streamlining and restructuring healthcare business environments to advance revenue growth and competitive positioning.
Selected Achievements:
Significantly improved operational efficiency through Practice Quality Enhancement initiatives using Six Sigma tools.
Played a pivotal role in marketing/brand awareness campaign to engage community in genetic counseling and cancer prevention and detection screenings.
Championed Electronic Medical Record (EMR) implementation in alignment with established timeline and budget parameters.
Employed strong project management expertise to orchestrate new cancer center construction and remodels.
Implemented Dictaphone transcription system encompassing traditional transcription model to full speech recognition system.
Project-managed upgrade from Nortel phone system to NEC 2400 phone system involving 300+ devices, and new auto attendant, voice mail and automatic call distribution features.
Restructured outpatient health care billing procedures to reduce A/R (accounts receivable) days by average of 45+ days, decrease missed co-insurance collections by 20%, and reduce A/R by 120%+.
Key contributor to Texas Oncology Website Project by creating physician s profile and assisting with content development and final editing prior to launch.
Professional Experience
Texas Oncology, PA (an affiliate of US Oncology), 1996 to 2010
Practice Director C Round Rock/Cedar Park (2006 to 2010)
Spearheaded daily practice operations for three ambulatory cancer centers comprised of 10 oncologists and 70 employees.
Provided vital administrative and operational leadership for services such as radiation, diagnostic imaging, nursing, laboratory, retail pharmacy, infusion, and business office.
Continued
Yyyyyy x. yyyyyy C Page 2 of 2
Professional Experience continued
Leveraged exemplary forecasting, planning, cost control, and budgeting expertise to continually advance and optimize operations generating $70M annually.
Administered payroll and A/R processing and reconciliation, and steered recruiting efforts for physician, clinical and administrative personnel.
Concurrently served as Practice Compliance Officer, diligently monitoring and enforcing adherence to strict regulatory criteria.
Office Administrator C Charles A. Sammons Cancer Center, Dallas (1996 to 2006)
Proficiently steered daily operations of business office as well as facility management for large oncology practice comprised of two sites, 30 physicians, and 200 employees.
Seamlessly coordinated patient billing, charge capture, and reimbursement functions.
Closely monitored aged balance of accounts to prevent delinquency and exhibited excellent talents in collections.
Conducted quarterly chart audits for each physician and advised physicians in E&M coding.
Oversaw staffing for business office by recruiting, interviewing and hiring high-quality administrative personnel.
Meticulously audited patient schedules to ensure account integrity.
Education
Master of Business Administration, Health Care Management
University of Phoenix, Online Campus, 2008
Bachelor of Science, Business Administration
University of Phoenix, Dallas Campus, 2006
Associate of Arts, Applied Sciences
Eastfield Jr. College. Mesquite, Texas, 2002
Professional Development
Six Sigma Green Belt Course
US Oncology Leadership Series Training
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