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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile business professional eager to contribute broad-scope administrative support experience toward supporting a dynamic organization in all operational functions.
profile
- offer over 18 years of solid and progressive administrative support experience, including expertise within office management, business operations and client support capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- familiarity with human resources functions, including personnel records management, database maintenance and employee evaluations.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- proven ability to maintain the highest levels of confidentiality and uphold the ethical standards of the profession.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- fluent in both english and spanish.
- technically proficient in ms word, excel and lotus notes.
professional experience
prudential financial 1998-2007
senior systems analyst/assistant manager
- actively manage departmental budget, while designing innovative business and system specifications.
- responsible for the coordination and mediation of systems programming operations between domestic and international programmers.
- sharp business acumen and experienced in managing broad scope of operations, from desktop and internet test programming to managing change controls and supervising projects.
- serve as department project manager for corporate and state compliance regulations, while facilitating productive communication between legal, compliance and state regulators.
prudential financial 1989-1994
new business analyst/assistant office manager
- successfully sales support operations to generate high volume growth and revenue on behalf of company.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
- actively processed life insurance new business applications in a timely and efficient manner.
- responsible for handling preliminary underwriting, life insurance illustrations and cash management.
professional education
certification in loma (life insurance), advanced word, and excel
active volunteer pto for
fams & indian hills schools
active volunteer camp
marcella for blind children
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in an administrative support capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in office management, business operations and client support capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic organization, leadership, confidentiality, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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