yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

telephone: (xxx-xxx-xxxx

abc@xyz.com

 

seasoned it manager with extensive hands-on technical, supervisory, and financial experience eager to contribute exceptional talents toward supporting a progressive organization in optimizing performance and productivity.

areas of strength

 

staff & project leadership

• 15 years of proven success in planning, developing and implementing information solutions which optimize business growth, sustainability, and competitiveness.
• adept at guiding and directing cross-functional teams with diverse technical backgrounds.
• hires, develops, and assembles cohesive, business-oriented teams with a track record of delivering on time, within budget, and with a fierce commitment to quality.
• recognized as a hands-on leader that consistently meets and exceeds client/customer expectations and achieves profit maximization.

 

information technology management

• experienced with regulatory compliance, industry standards such as sarbanes-oxley and pci, and it policy and procedure development.
• outstanding expertise in strategy development, budget administration, and initiatives focusing on erp and crm (customer relationship management) solutions.
• employs excellent analytical talents to devise, implement and manage disaster planning and recovery strategies.

 

application / web / database development

• excels in driving application and database development, ecommerce solutions, and infrastructure planning/development.
• reputation for professionalism, solid judgment, troubleshooting and problem solving abilities.
• superior multi-tasking skills; effectively balances multiple projects simultaneously.

professional experience

 

mckesson corporation, cranberry township, pennsylvania, 1999 to present
applications development manager     (2004 to present)

         proficiently steer business application development initiatives for automation solutions division and oversee business systems department by delegating efforts to programmers, database administrators, quality assurance analysts and application support analysts.

         generate scope and project plans for enterprise application development projects, and assist team  members in clarifying requirements, design specifications, and overall architecture.

         exhibit superior organizational strengths in performing strategic/project planning, managing licensing agreements with vendors, and administering $1.1 million capital budget and $1.2 million operating budget.

         demonstrate excellent management acumen in recruiting, hiring, training, supervising and evaluating top-performing personnel.

         define policies and procedures for change management, project management, and application and database development standards.

         actively contributed to creating enterprise project management (epm) policies and procedures.

 

continued .

 

 

yyyyyy x. yyyyyy ~ page 2 of 2                                                professional experience continued

 

         formally recognized for driving implementation of new supply chain solution projected to save $315k annually by reducing expenses related to labor and materials.

         winner of 2006 keystone award for navigating deployment of ecommerce solution; generated $500k during first 6 months post-implementation.

         received 2005 pinnacle award for identifying $890k in first year savings from enhancing billable travel and living expense system.

 

business application team lead         (1999 to 2004)

         relied upon to provide technical and project leadership for application development pertaining to automation solutions division.

         guided project teams throughout complete software development lifecycle including proposals, gathering, analyzing and documenting user requirements, directing stakeholder meetings, and developing solutions.

         produced project management documents encompassing project charters and plans, scope management plans, and risk management strategies.

         expertly delivered technical direction for incident/outage support, application release and patch activities, performance monitoring and tuning, and problem identification and resolution.

         presented with 2004 pinnacle award for warranted parts improvement initiative that saved automation solutions $1.6m.

 

city of pittsburgh, pittsburgh, pennsylvania, 1997 to 1999
senior systems analyst

         analyzed technology needs, evaluated current systems, and created hardware and software solutions for department of public works.

         championed several projects including design and development of recycling division website, configuration and administration of pavement management system and permits plus system, and devising policies and procedures to improve it security.

         captured $35+k in revenues from issuing 200 permits on first day of permits plus system use.

 

earlier experience includes role as computer operations and accounting supervisor, geoffrey b. chocolatier, pittsburgh, pennsylvania, 1993 to 1997.

education & professional development

 

master s degree, public management, carnegie mellon university, pittsburgh, pennsylvania

bachelor of science, accounting, indiana institute of technology, fort wayne, indiana

bachelor of science, information systems, indiana institute of technology, fort wayne, indiana

specialized training and certifications:

six sigma greenbelt ~ planning & controlling it projects ~ risk management

technical skills

 

operating environments: novell netware, unix, mas90, dataflex, windows xp/2000/nt server, sql server, vpn, storage area network, vmware esx, vmware lab manager, citrix presentation server

software and tools: pavement management system, permits plus, visual studio, adobe photoshop, oracle, microsoft office, norton ghost, pcanywhere, minitab, mercury quality center, bridgetrak, remedy, visual intercept, sharepoint, project server, syteline, ietsolutions workcenter and mobilelink, microsoft frx, ultriva electronic kanban, bartender, , crystal reports

programming/languages: dbase, foxpro, netobjects fusion, html, rdbms, vb.net, asp.net, c#.net, asp, visual basic 6.0, ssl, iis, c++, javascript, xml, visual sourcesafe