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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
results-driven leader eager to contribute strong operations management, team building, and client relations skills toward actively supporting a progressive employer in optimizing operational performance.
profile
ø demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily operational problems in a proactive and productive manner while maintaining high-quality standards.
ø adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.
ø contribute precise problem-solving proficiencies, sharp troubleshooting abilities, superior interpersonal relationship-building talents, and excellent written and verbal communication skills to any work environment.
ø expert at staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations.
ø actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful operational performance and a continually satisfied and loyal customer base.
professional experience
rexnord industries, wheeling, il
planner 2004 c 2008
ø led the creation, documentation, flow, and maintenance of effective standard operating procedures for the company s production control department, along with playing a significant role in the company s regaining of dsqr self-release.
ø optimized business processes by efficiently collaborating with customer service, purchasing, manufacturing, and quality assurance departments to maximize overall operational performance and achieve exceptional levels of customer service.
ø contributed expertise in operations toward providing informed recommendations, guidance, and assistance to all levels of personnel, as well as consistently attaining recognition for professional integrity and work ethics.
ø successfully increased on-time delivery from 40% to 95% for the company s #1 customer.
km komputing & more, inc., buffalo grove, il
president 1997 c 2004
ø built a dynamic computer training business from start-up to more than 70 regular clients through profitable referrals and networking.
ø created unique software education methods that focused on individualized client needs, along with increasing consumer-based efficiency and productivity with the implementation of new and/or improved technical processes.
ø fostered cooperative success across a multitude of personnel and skill levels while concurrently making cost-effective decisions to reflect positively on customer satisfaction and corporate well being.
pro financial services, schaumburg, il
equine division manager 1992 c 1994
ø spearheaded the creation, implementation, and management of administrative systems for new divisions within the company, including overseeing a top-performing staff of marketing assistants instrumental in driving profits.
ø actively liaised with london brokers and over 50 american agents to ensure seamless operational processes.
liaison to off-site network administrator 1991 c 1994
ø utilized extensive financial and organizational knowledge to successfully develop an effective quoting system for the company s sports insurance division which subsequently reduced overall quote time and increased quote accuracy.
vice president of marketing 1984 c 1991
ø optimally supervised a national group health insurance program for various nonprofit organizations, along with boosting operations results by building a comprehensive customer base to over $10 million in premiums.
~ additional professional roles held prior to 1984 ~
education
extensive business coursework harper college
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i am eager to apply over 20 combined years of solid operations management, team building, and client relations experience toward actively supporting your company in maximizing profits. i excel at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals, along with building critical client relationships and professional networks for continued marketplace dominance.
you will find me to be a results-driven, client-focused leader who is able to stay focused and maintain a calm demeanor in fast-paced, high-pressure situations, as well as demonstrate the ability to quickly identify and resolve daily operational problems in a proactive and productive manner while maintaining high-quality standards. in addition, i can contribute precise problem-solving proficiencies, sharp troubleshooting abilities, superior interpersonal relationship-building talents, and excellent written and verbal communication skills to any work environment. for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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