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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position in customer service, where expertise in client services, employee management and customer accounts will prove instrumental to company success.

 

                                        profile                                      

 

  • offer solid and progressive experience, including expertise within client support, employee management and customer service capacities.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer and client services interaction both in person and via telephone.
  • dynamic communication, presentation, negotiation, and relationship management skills.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to customer service environment.
  • skillful at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.

 

                           professional experience                         

 

real estate agent fredrick w oneal realtors                                                                     2001-2008

  • successfully steered real estate sales operations in the chicago area to generate high volume growth and revenue.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • contribute proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of bank s products and services.

 

postal worker u.s postal service                                                                                        1973-2005

  • sharp business acumen and experienced in managing broad scope of postal operations, from sorting mail, letter delivery and customer service to sales, product services and customer mailings.
  • recognized by both clients and management for friendly, helpful and efficient customer assistance.

 

                                      education                                    

 

real estate salesman training chicago association of realtors                                              2000

 

life/health insurance salesperson training school name                                                           2008

 

training & exam u.s. postal service                                                                                  1973-2005

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

---

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a customer service capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in client services, product support and employee development. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

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