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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

resume bar.jpgobjective

results-driven mba-candidate with expertise in broad-scope insurance services eager to contribute industry expertise as well as dynamic business development, risk management and client relations skills toward supporting a progressive organization in maximizing performance.

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ø  offer solid experience in insurance sales, analysis and research, with comprehensive background in financial analysis and collections.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

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allied interstate/iqor                                                                                                                   2007-present

insurance account specialist/apria

  contribute industry expertise toward supporting all aspects of daily operations, including initiating payments and resubmit bills.

  conduct comprehensive research and analysis of each customer's account for accurate and complete documentation.

  apply advanced communication and interpersonal relation skills toward contacting insurance carriers for partially or fully unpaid account balances.

  ensure billing system accuracy by closely monitoring all information regarding collection activity of account.

 

farmers insurance                                                                                                                       2006   

insurance agent

  successfully contributed to business development by using proactive prospecting techniques to generate new customers.

  consistently achieved sales objectives by proactively closing targeted number of sales from leads, prospects and policyholders.

  demonstrated basic coverage and quoting knowledge in conducting direct sales for auto, homeowners and life insurance policies.

  proficiently performed first line underwriting risk evaluation in accordance, while ensuring strict compliance with all established rules, regulations and guidelines.

 

park nicollet health system                                                                                                        2002-2006

collection coordinator

  thoroughly researched any overdue accounts, including fully or partially unpaid balances.

  exhibited solid written and oral communication skills in following up by mail and/or phone to insurance carriers or patients on delinquent payments.

 

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yyyyyy x. yyyyyy                                                                                                                                       page 2 of 2

 

 

park nicollet health system                                                                                                        2002-2006

collection coordinator

-continued-

  collaboratively working with customers, assisted them in making the appropriate payment arrangements on their accounts.

  contacted customers who are already behind on their payments, or customers who are showing high-risk behaviors, in order to educate them on their account terms, secure payment and determine the reason for their delinquency on their account.

  successfully worked with customers that are extremely behind on their payments to negotiate full balance repayment or settlement plans.

 

primerica financial services - bloomington, mn                                                                                    1999-2004

part-time independent personal financial analyst

  minimized risks and ensured compliance with control policies by applying solid knowledge of financial practices and procedures.

  successfully applied strong knowledge of insurance policies toward efficiently selling term life insurance, with a strong focus on the liberian community.

  performed comprehensive financial need analysis for prospective retirees.

  built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.

  trained, mentored and motivated new hires, playing an instrumental role in the development of top performing team members.

 

prior experience

 

claims manager - national insurance corporation - monrovia, liberia

acting general manager - secure risk insurance corporation, monrovia, liberia

deputy managing director/operations - forestry development authority, monrovia, liberia

resume bar.jpgeducation

master business administration candidate - st. mary s university of minnesota, school of graduate and professional studies

bachelor of science degree, economics and management - university of liberia, monrovia, liberia

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associate underwriter (au) program (in progress) - insurance institute of america/america institute for cpcu, enrolling in fall 2009.

associate in claims certification (aic) - insurance institute of america/america institute for cpcu

diploma network support services - krs computer and business school, bloomington, mn

diploma general insurance - west african insurance institute/college of insurance and risk management, monrovia, liberia

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independent casualty & fire adjuster - state of minnesota, 2003-present

property insurance - state of minnesota, 1999-present

life insurance - state of minnesota, 1999-present

health insurance - state of minnesota, 1999-present

 

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