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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
career objective
results-driven, detail-oriented and multi-tasking professional desiring a challenging and rewarding executive-level administration / business support role within a dynamic and successfully progressive organization.
profile
ø offer over 18 combined years of solid experience in claims administration, office management, executive-level administrative support, and loan processing, along with additional expertise in insurance, legal documentation, escrow procedures / terminology, and client relations capacities.
ø adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
ø highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.
ø contribute sharp problem-solving proficiencies, intelligent business acumen, and exceptional written and verbal communication skills to any professional environment.
ø capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services abilities, both in person and via telephone, to individuals and groups of diverse cultural and economic backgrounds.
ø skillful at performing independently or within a team-based environment to exceed all operational goals and objectives, as well as maintaining a consistently commendable work ethic.
professional experience
claims administrator / office manager
first usa title & escrow, llc, shoreview, mn 2002 c present
ø maintain responsibility for overseeing daily office operations, including serving as a productive liaison between attorneys, underwriters, and claims administration to clear title-based issues, as well as optimally follow through on all post-closing concerns.
ø provide substitute closer duties for various purchase and refinance transactions, along with performing the preparation, execution, and presentation of corporate documents and the subsequent disbursement of funds.
administrative manager
neuma, inc., lincolnwood, il 2001 c 2002
ø oversaw all daily administrative operations, office procedures, and personnel activities, including serving as an optimal liaison between clients, business associates, and government agencies.
ø accurately reviewed, interpreted, and updated various company standards, guidelines, and regulations (i.e. employee manual), as well as proactively obtaining state licenses, adhering to specific state regulations, and ensuring the submission of proper documentation and time sensitive responses, as necessary.
yyyyyy x. yyyyyy
(xxx-xxx-xxxx page two
professional experience (continued)
executive assistant
argo federal savings bank, fsb, summit, il 1999 c 2001
ø assisted the president / ceo, corporate counsel, and facilities management of a multi-branch fdic-insured bank with various confidential matters and written correspondence, while successfully establishing an exceptional rapport with various levels of business partners and associates.
ø maintained responsibility for the submission and maintenance of collateral-based portfolios, as well as conducting long-term data research, processing data, and providing report documentation to include balance sheets, daily activity reporting, and inventory control.
executive assistant to chairman of the board
castle metals, franklin park, mn 1999
ø provided all confidential administrative functions for an executive-level manager of a major international metal products corporation, along with performing all calendar scheduling and correspondence activities.
ø achieved an excellent rapport with various personnel and business associates, including proactively supervising executive-level office activities during an untimely operational crisis.
loan officer
1st advantage mortgage, lombard, il 1997 c 1999
ø successfully originated loans through optimal negotiations of mortgage documents to secure individual financing for clients, including collecting and evaluating pertinent data, modifying requirements, notifying clients of decisions, and following through to closing in order to ensure efficient transactions.
ø efficiently assisted in-house staff personnel with training and development procedures concerning fha / va regulations, as well as serving as a substitute loan processor.
loan processor / final document specialist
pnc mortgage, lombard, il 1995 c 1998
ø processed and closed mortgage loans for nationwide clients, including effectively gathering and efficiently analyzing all necessary information to comply with federal regulations.
ø proactively followed up on post-closing activities to ensure adequate compliance with contract requirements, along with requesting project assignments to reduce excessive past due accounts and optimally maintaining product-based databases.
~ additional key employment ~
real estate secretary / office manager, linda bal & associates, itasca, il 1993 c 1995
administrative assistant, village of bloomingdale, bloomingdale, il 1990 c 1993
education and computer skills
bachelor of science in marketing elmhurst college
extensive business coursework college of dupage
certificate of completion elmhurst management program
proficient in microsoft office / windows xp / mac jaguar
site-specific software / internet applications
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding executive-level administration / business support role in a dynamic and growth-oriented organization, and am submitting my resume for your review.
i offer over 18 combined years of solid experience in claims administration, office management, executive-level administrative support, and loan processing, along with additional expertise in insurance, legal documentation, escrow procedures / terminology, and client relations capacities. during this time, i have become adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
you will find me to be a results-driven, flexible and multi-tasking team player who is dedicated to supporting your operational goals and objectives. furthermore, i am confident that my progressive experience demonstrating my proven administrative and management abilities, as well as my exceptional communication and organizational skills, will prove to be incredible assets to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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