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yyyyyy x. yyyyyy
country of citizenship: united states
ssn: xxx-xx-xxxx
vacancy announcement: xxxxxxx
core competencies
administrative support, secretarial, general office, front desk, reception, customer service, appointment scheduling, project management, workflow planning/coordination, records/files management, inventory control, ordering, medical, veterinary, holistic medicine, environmental
professional experience
january 2009- present
columbia physical therapy and wellness
8186 lark brown rd., suite 302, chartwell medical center, elkridge, md
salary: $30/hr (practitioner) and $10/hr (front desk)
hours: varied based on appointments set
supervisor: jenell jones; phone:xxx-xxx-xxxx; permission to contact: yes
front desk assistant & certified reiki practitioner
contributed strong administrative skills toward providing quality operational support through efficient management of front desk operations ranging from handling incoming phone calls and responding to existing and potential client inquiries to scheduling appointments and maintaining records/files. this was a temporary assignment concurrent with reiki practitioner position.
as reiki practitioner, effectively consult with patients/clients to determine individual health needs, develop targeted plans and facilitate holistic therapeutic and preventative health treatments. educate and advise clients on strategies for optimizing health.
april 2008- september 2008
holistic veterinary services/ avian house calls
11854 linden chapel road, clarksville, md
salary: $12/hr
hours: 20-25/week
supervisor: jennifer ramelmeier; phone: 410-531-9213; permission to contact: yes
administrative/personal assistant
proficiently managed broad-scope office operations ranging from billing, appointment scheduling and phone operations to files/records development and maintenance. efficiently compiled, prepared and submitted client packages based on doctor directives/notes. strategically managed inventory to maintain optimal levels of stock, supplies, etc. supporting efficient operations of practice. ensured critical compliance with health, sanitation, safety, and related regulatory standards. effectively created and dispensed homeopathic remedies; additionally dispensed natural supplements targeted toward individual client health needs.
page 0000 xxxxxx xxxx , xxxx , xxxxx 00000 little patuxent parkway, columbia, md
salary: $7/hr
hours: 8/week
supervisor: margaret garroway; phone: 410-772-4678; permission to contact: yes
peer leader
demonstrated sharp leadership and communication skills in effectively collaborating with teacher in delivering learning programs/activities as well as tutoring students in vocabulary and grading papers.
march 2006-september 2006
together dating service
5850 waterloo rd # 120, columbia, md
salary: $10/hr
hours: 20-25/week
supervisor: n/a
appointment setter/relationship specialist
delivered superior customer service vital to sustaining and growing business in answering and facilitating phone calls, responding to inquiries, generating sales, troubleshooting issues, and scheduling appointments. successfully applied close the deal training toward maximizing revenue performance.
march 2005-october 2005
gunpowder golf course
14300 old gunpowder rd -laurel, md
salary: $9/hr
hours: 20/wk
supervisor: tommy; phone: 301-725-4532; permission to contact: yes
pro shop manager
drove operations of busy pro shop, encompassing retail sales as well as food services. greeted patrons, coordinated tee times and leagues and responsively addressed needs to ensure world-class servicing. processed sales transactions and balanced cash drawer. managed inventory, stocking and merchandising.
march 2002-january 2004
remax advantage
8815 centre park dr # 110, columbia, md
salary: $10/hr
hours: 10-20/wk
supervisor: pam thompson (no longer there); phone: 410-997-9679; permission to contact: yes
receptionist
efficiently managed high-volume, multi-line phone system as well as general office/clerical functions for busy real estate office. provided quality customer service both via phone and on site.
may 2001-december 2001
hot topic- columbia mall, md
sales associate
specializing in clothing, accessories, hair and make up products, successfully applied dynamic communication, interpersonal relation and customer service skills toward driving sales; actively consulted with clients to define needs, provided expert merchandise recommendations and processed sales transactions. additionally supported general operations including administrative, inventory, stocking/merchandising and store opening/closing functions.
victoria vance page 3 of 3
education
2008- present
global college of natural medicine
certification, holistic healthcare practitioner program; in progress
2003-2006
howard community college, columbia, md
general undergraduate studies; no degree earned
specialized training/credentials
reiki 1 and 2 certification
yyyyyy x. yyyyyy
country of citizenship: united states
ssn: xxx-xx-xxxx
date
hiring agency
department
address
city/state/zip code
re vacancy announcement #_______________________________
i am eager to be considered for the above-referenced posting, and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i offer a rich background in the medical/healthcare field both as a practitioner and in varied administrative/office capacities. i have further contributed my strong clerical and customer service skills toward actively supporting employers in varied industries, with a focus on ensuring delivery of superior client servicing as well as optimal operational efficiency and productivity. i am well-versed in administrative functions ranging from reception/front desk, multi-line phones and inventory control to records/files, appointment scheduling and billing. i also offer a successful sales background and possess dynamic communication, presentation, negotiation, and relationship building abilities.
to complement this background, i am reiki 1 and 2 certified and knowledgeable in holistic health issues.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
sincerely,
victoria vance
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