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YYYYYY X. YYYYYY

P.O. Box 561 ¹ Xxxxxx, XXXXXX xxxxxx ¹ xxx-xxx-xxxx ¹ abc@xyz.com

 

Experienced Administrative / Office Management Professional

Highly Regarded Support Professional with expertise in relationship cultivation, office administration and insurance/healthcare industry experience.  Outstanding organizational ability, office efficiency and time management skills with a reputation for excellence and high quality production.  Thrive in a fast paced, challenging environment that offers new opportunities for accomplishments and success. Eager to integrate healthcare industry knowledge and strong relationship management skills in a position with a progressive organization that values solid professional abilities, tenacity and a desire to build strong business processes.

 

University of Xxxxxx, Hagerstown, XXXXXX - Psychology Studies (In Progress)

 

Key Skills Summary

 


w  Build and Maintain Valuable Relationships

w  Consistent Career Progression

w  Dedication to Customer Service Satisfaction

w  Discerningly Handle Customer Issues

w  Effectively Manage Multiple Projects

w  Excellent Communication Skills

w  Exercise Excellent Judgment

w  Learn New Tasks Quickly

w  Loyal and Dependable

w  Quick to Learn New Technology

w  Strategic Planning

w  Strong Analytical Skills

w  Attention to Detail

w  Scheduling Capabilities


 

Professional History

 

Premier Benefits Resources, Hagerstown, XXXXXX (2008 to 2009) - Health Insurance Office Manager

w  Drive organizational and office management activities in a fast paced Health Insurance Office; consistently meet and exceed employer expectations for sales, revenue and growth performance.

w  Utilize strong research and data collection skills to obtain relevant information for health insurance quotes for clients, explain product benefits and features and ask as liaison for benefit inquiries.

w  Establish strong business relationships with internal and external contacts to  support organizational goals for business development and customer service goals.

w  Oversee day to day activities for Office Assistant, train, mentor and provide ongoing guidance for office staff.

 

West Corporation, Omaha, NE (2005 to 2007) - Customer Service Representative

w  Efficiently and effectively managed high volume customer inquiries in a virtual office setting; self motivated with the ability to prioritize client needs and independently complete tasks.

w  Performed accurate data entry of customer information and explained products and features of various products to close sales.

 

Tribune-Democrat, Johnstown, PA (1994 to 1996) - Advertisement Assembly

w  Efficiently and accurately advertising supplements for a high volume daily newspaper.

 

Richland Manor, Johnstown, PA (1989 to 1993) - Health Care Resident Aide

w  Provided compassionate & caring assistance to residents of a long term and rehabilitation care facility.

YYYYYY X. YYYYYY

P.O. Box 561 ¹ Xxxxxx, XXXXXX xxxxxx ¹ xxx-xxx-xxxx ¹ abc@xyz.com

 

 

<Company>

<Person>

<Title>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

 

 

During my comprehensive career as an Administrative Assistant and Office Management Professional, I have gained considerable project management and business support experience in the healthcare and insurance industries. I am well versed in managing multiple tasks in a fast paced setting, and have extensive client relations experience to offer you. 

 

 

In addition, I have a solid record improving operations through a dedication to streamlining efficiencies, and the implementation of new processes. This along with my expertise in strategic planning and customer relations make me an ideal candidate for your organization.   

 

I have a solid record of achieving or surpassing performance expectations. My ability to cultivate relationships and manage business office functions makes me an ideal candidate for your <position name> position.   I am highly computer savvy and know how to delegate responsibilities and coordinate my time.  I believe I could make great contributions to <organization here> in the position of <position here>.

 

 

The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  As a seasoned professional, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 

 

Thank you for your time and consideration.

 

 

 

 

 

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