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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient information technology professional eager to contribute education, systems troubleshooting, project management and business support expertise in a challenging it administrator assignment.
career profile
ø b.s. in computer information systems.
ø over seven years of intensive systems engineering, server support, helpdesk and general it experience.
ø well-versed in sql, vmware, active directory and lan/wan networks.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø strong abilities in software/hardware/network troubleshooting and correction.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
technology skills
netbackup 6.5.5, ms windows server 2003/2008, mssql server deployment/maintenance/database design and maintenance, ms exchange 2003/2007, active directory, ftp, c#, ssh, iis, vpn (cisco ipsec/openvpn ssl), symantec endpoint security, wireless encryption, vbs, ms windows xp/7, shoretel voip telephony system, vmware esx, equilogic san technology, blackberry enterprise server, cisco networking pix, asa, 6500 series switches, layer 2/3, linux.
professional experience
peopleclick authoria inc. 2006 - present
systems engineer 2007 - present/student intern 2006 - 2007
maintain active directory, configure server raid, install os, upgrade and/or decommission equipment.
implement asp.net, c# and iis changes, monitor backups, restore and rotate tapes.
plan and execute disaster recovery, change shoretel voip extensions and call routing.
troubleshoot cisco networking, change firewalls, upgrade servers and configure vmware clusters.
project leader for headquarters server room ups, migrated wireless systems with no interruptions and installed archiving.
bentley computer center 2003 - 2006
helpdesk supervisor
served as tier 2 helpdesk support for passwords, network connectivity, hardware and software.
education
bentley university
bachelor of science, computer information systems 2007
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