career objective

 

results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding human resources / operational management role within a dynamic and successfully progressive organization.

 

profile

 

ø  offer over 15 combined years of solid experience within personnel and operations management roles, including expertise in training and development, safety supervision, internal auditing, quality control, and customer relations capacities.

ø  proficient at seamlessly blending strong decision-making abilities with solid leadership attributes and successful interpersonal relationship-building techniques, as well as exhibiting exceptional written / verbal communication skills.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining exceptional personal and professional work ethics.

ø  foster synergistic teamwork across a multitude of personnel levels, while concurrently improving personnel training and professional development and empowering associates to make decisions to reflect positively on customer satisfaction and corporate well being.

ø  skillful in setting goals and developing action plans, along with consistently demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.

ø  excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing intelligent business acumen and sharp troubleshooting abilities.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while contributing high quality, diplomatic customer / client services skills and a consistently commendable work ethic.

ø  adept at motivating employees to perform to the best of their abilities and delegating tasks to allow individualized work-related confidence, while ensuring the completion of all operational targets.

 

professional experience

 

united parcel service, dyersburg, tn

safety supervisor                                                                                                                  2004 c present

ø  maintain responsibility for the coordination of safety compliance programs for three facilities, including proactively advising, supporting, and communicating with business management and related personnel.

ø  accurately monitor all internal auditing procedures for compliance assurance, as well as performing training and development activities for up to 120 employees annually.

ø  provide cost-effective and proactive follow-up for ensuring all center-based resolution, compliance, and accuracy measures correspond with all corporate policies and procedures.

 

operations management specialist                                                                                              1998 c 2004

ø  managed the duties of an administrative team, including monitoring employee work activities, delegating tasks as required, and contributing all necessary operational and supervisory decisions in a prompt and effective manner.

ø  successfully monitored and supervised the efficient operations of the center s technological system, databases, and administrative efforts.

 

center clerk                                                                                                                                 1993 c 1998

ø  oversaw all counter operations, including providing efficient execution of assigned administrative duties and maintaining optimal levels of customer service at all times.

ø  served as a proactive liaison between customers and employees, as well as consistently fostering a positive corporate image through the successful identification and resolution of customer-oriented requests and issues.

 

education

 

bachelor of science in organizational leadership                                            associate of science degree

union university                                                                               dyersburg state community college

 

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding human resources / operational management role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i offer over 15 combined years of solid experience within personnel and operations management roles, including expertise in training and development, safety supervision, internal auditing, quality control, and customer relations capacities.  during this time, i have become adept at seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

you will find me to be a results-driven, solutions-focused and detail-oriented team player who fosters synergistic teamwork across a multitude of personnel levels, and is firmly dedicated to supporting your organization s goals and objectives.  for this reason, i am confident that my sharp problem-solving proficiencies, intelligent business acumen, and exceptional written and verbal communication skills will prove to be incredible assets to your operational team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident that you will find me to be an incredible asset toward achieving your organization s set performance goals and desired business outcomes.

 

as previously discussed, i am a results-driven, solutions-focused and detail-oriented professional who offers over 15 combined years of solid experience within personnel and operations management roles, including expertise in training and development, safety supervision, internal auditing, quality control, and customer relations capacities.  in addition, i contribute intelligent business acumen, dynamic prioritization and time management abilities, and exceptional written and verbal communication skills to any professional environment.  for these reasons, i am certain that i can achieve extraordinary success in a progressive human resources / operational management role within your organization.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy