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yyyyyy x. yyyyyy



jonathan padan

atlanta, ga 30328


operations executive

creative solutions ~ human capital development ~ operational best practices

career ach.jpg


results-driven manager eager to contribute expertise in operations, team building,

customer service, and fiscal administration toward actively supporting a

progressive organization in optimizing bottom-line performance.


  operational analysis 

  negotiations expertise

  expense reduction

  conflict resolution

  technology proficient

  training & development

  retention & loyalty

  negotiation strategies

  problem solving

  employee relations

  employee benefits

  marketing expertise

  financial review/budgets

  change management

  controllable expenses


ø  strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including formulation of policies and procedures, client services and customer resolution techniques, organization development, project management, strategic negotiations, in-depth problem analysis and solutions, operational process implementation, as well as development and execution of strategies to increase client retention and loyalty. 

ø  effectively collaborates with team members and all relevant parties to resolve complex organizational issues. 

ø  excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

ø  effectively work with clients of all ages, socioeconomic, and cultural backgrounds.

ø  consistently focus on ensuring development of high-standard delivery methodologies. 

ø  effectively manages large projects as well as provides in-depth documentation.

ø  skilled at communicating and working cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

ø  embraces corporate culture and actively promotes and leads company initiatives.

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functional competencies

ø  strategically develop and execute targeted marketing plans instrumental to driving business growth for business.

ø  effectively manage staff and coordinate information sharing between departmental resources.

ø  proactively identify potential employee issues and design creative solutions to resolve problems. 

ø  regularly schedule reviews and track progress of particular projects.

ø  compile and disseminate various monthly project reports for executive management.

ø  skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

ø  uses knowledge of various administrative functions and company protocols to support executive management and clients. 

ø  frequently acts as a liaison between customers and various organization departments to ensure smooth communication process.

ø  deliver employee programs to increase employee retention, enhanced engagement and improved operational efficiency.

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professional experience

owner, custom made apparel business                                                     2009-present

  main responsibilities: manage profit and loss statements of operations on a regular basis.

  analyzed all labor, sales, and marketing reports to ensure appropriate actions based on relevant information.


owner / active manager, ads ventures                                                                2007-2009

  set up entire operations for new business, including:

  defined target market through in depth business plan. 

  analyzed market demographics to ensure viability of business.

  managed 40 employees at 8 separate locations, including recruitment, training and supervision support.

  singularly responsible for all accounts, marketing and budgetary aspects of business.

  developed and implemented inventory management strategy, including shipping and receiving policies and practices.


customer relations manager, sunrise projects                                                   2004-2007

  designed and implemented numerous customer based programs to increase loyalty and long term retention.  additionally:

  initiated and maintained relationships with potential and active clients.

  expanded marketing plans for clients and the enterprise.

  responsible for creative direction for online marketing strategies.

  attended and held frequent meetings with project managers to inquire about client status.


quality assurance and technical support manager, white smoke, inc.        2002-2004

  analyzed key data and provided viability reports and advisement, including: 

  provided qualitative and quantitative data on quality metrics for software development team.

  authored technical report documents for quality assurance processes.

  verified fault repairs and created user-testing schemes for client base and new customers. 


marketing manager, analytical environmental international                                  2000-2002

  conducted in-depth and comprehensive market analyses for operations, including:

  designed and actualized marketing plans for environmental consulting company.

  recruited and communicated with potential and existing client base for certified environmental training programs.


additional experience

- post commander, israeli defense forces                                                                      

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  b.a. c international business (marketing/finance), the interdisciplinary center

  certification c leed (leadership in energy and environmental design)

  certification c boots on the roof (solar-electric photovoltaic system design, estimation, and installation)


yyyyyy x. yyyyyy



jonathan padan

atlanta, ga 30328


operations executive



name here of recipient

name here of company


dear recipient name:

recent research into company name prompted me to immediately update my resume for your review.   based on my knowledge of this company, i am very interested in interviewing for state position you are seeking.   i am skilled at operations and management, project management and analysis, working with extreme precision and within timeframes, and ensuring that productivity and best practices are implemented to increase overall efficiency of the operation.  perhaps most importantly, i am a creative thinker and employee-focused professional and understand how to employ imaginative solutions to increase employee retention and motivate and develop human capital for any company. 

 i am accustomed to integrating into various cultures and environments and am experienced at working and collaborating with others.  i bring to the table several years of formal training as well as a diverse professional background.   additionally, i am an exceptionally hard worker and consider myself a strong team player.  my enthusiasm comes from working directly with others, but i am able to work independently with great productivity if necessary.  i am skilled at streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. 

i assimilate into new environments easily and feel that i could quickly become part of your team.  i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement.  i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  please contact me sooner if you wish to talk before then.  i look forward to speaking with you.


jonathan padan



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