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Proficient Medical Billing Specialist with complementary Administrative/Office Management skills eager to contribute expertise toward actively supporting a dynamic practice/organization in optimizing operational and financial performance

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Profile of Qualifications


Ø  Offering over a decade of Medical Billing experience, with track record of success in maximizing reimbursements through effective management of appeals and denials processes, thorough reviews of explanations of benefits (EOBs) and solutions-focused problem solving; experienced in HMOs, PPOs, Private, and Workers Compensation

Ø  Well-versed in medical terminology and in-depth knowledge of CPT, ICD-9 and HCPC coding

Ø  Extensive medical administrative experience spanning Accounting, Collections, Staffing, Front/Back Office Operations, and Drug/Supply Inventory Control

Ø  Dynamic planning, prioritization, organization, and multitasking abilities crucial to optimizing productivity and efficiency

Ø  Proficient in IDX, Medical Manager and Cal Medical as well as QuickBooks/Quicken accounting software/applications

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Professional Experience


Dr. Fletcher and Dr. Parmer-San Francisco, CA                                                  

Office Manager/Bookkeeper/Biller/Medical Assistant; 1990-2005

  Proficiently electronically processed 200+ claims daily, including HMOs, PPOs, Private, and Workers Compensation insurance

  Efficiently audited explanations of benefits (EOBs) for underpayments, maximum reimbursement and discrepancy adjustments; effectively wrote appeal letters generating higher reimbursements

  Diligently tracked monthly unpaid claims activity to promptly address issues and control financial risk to practice

  Managed all medical billing; prepared weekly patient billing/statements and reports and posted daily charges/payments/adjustments

  Handled broad accounting functions including A/P, A/R, collections and bank deposits

  Contributed sharp managerial skills toward interviewing, hiring, training, and overseeing staff

  Concurrently ran office, steered administrative operations and supported front/back office


Sarrail and Silvestri Medical Corp.-San Francisco, CA                                        

Medical Billing/Secretary; 1998-1990

  Performed variety of medical billing and administrative functions, from charges/payment data entry, paper claim/statement submittals and insurance appeal/denial follow-up to appointment scheduling and high-volume phone management

  Additionally provided medical assistance including taking patient medical histories, measuring visual acuity and performing visual field testing


Collin P. Quock, M.D.-San Francisco, CA                                                          

Medical Assistant; 1987-1988

  Managed front-desk/administrative activities including computerized posting of payments and daily ledger, billing insurance, answering phones, and scheduling patient appointments

  Effectively assisted physician in delivering quality patient care by performing EKGs, echocardiograms, treadmills, pacemaker checks, and holter evaluations

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AA Degree in Business Administration, City College of San Francisco


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